Privacy Policy

We may collect information including:

• —Full name
• —Email address
• —Mobile number
• —Country and general location information
• —Account and profile information
• —Course enrolment information
• —Payment and transaction details
• —Learning progress and course activity
• —Device and browser information
• —IP address
• —Login and authentication information
• —Customer-support communications
• —Feedback, reviews, and enquiries submitted through the platform

Where Google Sign-In, Apple Sign-In, or other third-party authentication methods are available, we may receive information permitted by you and the relevant authentication provider.

Mobile-number-based OTP authentication may be available only for supported regions.

Where OTP verification is unavailable for a user's country, Creative Stitching may allow the user to voluntarily provide a mobile or contact number for communication, account-related assistance, customer support, or other legitimate business purposes.

A contact number collected without OTP verification should not be considered independently verified by Creative Stitching.

We may use personal information to:

• —Create and manage user accounts
• —Authenticate users
• —Provide access to courses
• —Process enrolments and payments
• —Maintain course progress
• —Provide customer support
• —Send service and account notifications
• —Communicate course-related information
• —Improve our website, app, courses, and services
• —Detect or prevent fraud and unauthorized activity
• —Maintain platform security
• —Meet legal and regulatory obligations

Promotional or marketing communications may be sent in accordance with applicable requirements and user preferences.

Payments may be processed through authorized third-party payment gateways. Creative Stitching may receive information such as:

• —Transaction ID
• —Payment status
• —Amount paid
• —Date of payment
• —Payment method

Creative Stitching generally does not directly store complete card numbers, CVV numbers, UPI PINs, net-banking passwords, or other payment authentication credentials processed securely by payment providers.

Our website may use cookies and similar technologies to:

• —Maintain user sessions
• —Remember preferences
• —Improve platform performance
• —Understand website usage
• —Maintain security
• —Improve user experience

Users may control certain cookies through their browser settings.

Information may be shared with trusted service providers where necessary to operate Creative Stitching, including providers of:

• —Payment processing
• —Website and cloud hosting
• —Email services
• —SMS and OTP services
• —Authentication
• —Analytics
• —Customer support
• —Technical infrastructure

We do not sell users' personal information to advertisers.

Creative Stitching takes reasonable technical and organisational measures designed to protect personal information from unauthorized access, disclosure, misuse, alteration, or destruction.

However, no internet-based service can guarantee absolute security.

We may retain information for as long as reasonably necessary to:

• —Maintain user accounts
• —Deliver purchased services
• —Maintain transaction records
• —Provide support
• —Resolve disputes
• —Prevent fraud
• —Fulfil legal, accounting, and regulatory obligations

Information that is no longer required may be deleted, anonymised, or securely archived as appropriate.

Subject to applicable laws, users may contact Creative Stitching to:

• —Request access to personal information
• —Correct inaccurate information
• —Update account information
• —Withdraw consent where applicable
• —Request deletion of eligible personal information
• —Raise a privacy-related concern or grievance

Certain information may need to be retained for legal, contractual, security, fraud-prevention, or accounting purposes.

Creative Stitching may use or link to third-party platforms such as:

• —Payment gateways
• —Google
• —Apple
• —Video-hosting providers
• —Cloud platforms
• —Analytics services

Use of these third-party services may also be governed by their respective terms and privacy policies.

Users below the minimum age required under applicable law should access Creative Stitching only with the involvement and consent of a parent or legal guardian where required.

Creative Stitching may update this Privacy Policy periodically.

Any revised version will be published on this website along with an updated "Last Updated" date.

For questions, privacy-related requests, or grievances, contact: